This is a new book which tried to study the systems and technologies which are crucial to casino operations. It is written by Bokunewicz and Kneisel, both of whom are experts in the field of Hospitality, Gaming and Education Industries. They are very strategic thinkers who like to examine any subject matter they approach fully.
The book itself covers the evolution of technology in slots, tables, casino cage, marketing, security and other systems like race/simulcast and sports books. Each of their chapters includes a lot of learning activities and in-class discussions that try to prompt the students researching this book to understand the past, present and future impact of technology on the casino business.
Mainly focusing on how technology will continue influencing the casino market, they also try to look into the future and foresee events which might take place in the industry. How far off are we from things we might have only seen in science fiction up to this day?
So if you’ve ever wanted to learn more about the casino industry and what happens behind the scenes, this is the book for you. You will learn a fair deal about how the business works and how technological advances have totally transformed it over the last 20 years.